Privacy Policy

Last updated: 25 November 2025

1. Introduction

Welcome to troupe-cycling.com ("we", "our", "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

Name
Email address
Contact details
Any information you submit through forms on our website

2.2 Information Collected Automatically

When you access our website, we may automatically collect:

IP address
Browser type and version
Pages visited
Time and date of visit
Device information
Cookies and tracking data (see Section 6)

3. How We Use Your Information

We use your information to:

Provide and maintain our website
Respond to enquiries
Improve website performance and user experience
Send updates or marketing communications (only with your consent)
Comply with legal obligations

4. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Our legitimate interests
Compliance with legal obligations

5. How We Share Your Information

We may share your information with:

Service providers (e.g., hosting, analytics)
Legal authorities when required
Third parties only when necessary and compliant with data protection law

We do not sell your personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyse site traffic, and personalise content.

You can control or disable cookies through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9. Your Data Protection Rights (UK GDPR)

You have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time (when applicable)

To exercise your rights, contact us using the details below.

10. International Data Transfers

If we transfer your data outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: team@troupe-cycling.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new "Last updated" date.